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I want to use Teammo to collect money from my team. Where do I start?
I want to use Teammo to collect money from my team. Where do I start?

Information on how to request and collect money from your members

Sarah Stocks avatar
Written by Sarah Stocks
Updated over a week ago

Do you manage a team? Or are you a club that needs to collect fees from your members? Use Teammo to centralise your payment collections.

  • Collect money to cover team and club expenses. For example, game fees, registration, uniforms, gifts.

  • Payments requests are sent on your behalf via SMS – making it quick and easy for your players to pay. They don’t need a Teammo account to pay.

  • All money is deposited into your nominated bank account.

This article provides information on everything you need to do to send out your first payment request to your team:

✍️ Create a Teammo account

πŸ‘₯ Add team members to your account

🏦 Add bank details

πŸ’Έ Send your first payment request


✍️ Create a Teammo account

Firstly, you need to create a Teammo account. You can do this via https://app.teammo.com.au/get-started. Alternatively, download our app via the App Store or Google Play:

Link to Apple App Store
Link to Teammo app on Apple App Store

If you already have an account, log in here: https://app.teammo.com.au/login


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πŸ‘₯ Add Team Members to your team

  1. On the Teams page, click your team you want to add a team member to.

  2. Click + New Team Member button

  3. Enter the name, email address and mobile number of each team member. You can add as many team members as you need.

  4. Alternatively, you can click the Share team link button and share this with your team members. The link will allow them to add their own details.

  5. You can also import a team member list via CSV file. For detailed instructions, visit this article.

🏦 Add bank details

Make sure you provide your bank account details in the Bank Details page in your account. If you don't, you won't be able to receive funds from team members. You need to provide:

  • BSB number

  • Account number

  • Account holder name

  • Bank name

Bank Details can be accessed in the menu, under My Profile > Bank Details.

πŸ’Έ Send your first payment request

You are now ready to send your first payment request!

Go to Payment Requests in your menu. Then, click the + New Payment Request button. Follow the prompts to set up your payment request. For more details on these steps, read this article: http://help.teammo.com.au/en/articles/1379372-how-do-i-request-a-payment-from-a-team-member

Selected team members will receive an SMS request to make a payment.

You can keep track of your payment requests from the Dashboard or Payment Requests page. When a team member pays, it will appear as 'Collected'.

You will receive funds in your bank account within 1-2 business days. For more information on this visit: http://help.teammo.com.au/en/articles/3530012-how-long-does-it-take-to-receive-payments-from-team-members

Please note: When collecting money from team members, a 1.9% + $0.20 transaction fee is applied on top of your payment request. For example, if you request $20 from each team member, they will each be charged $20.58. Teammo does not charge any other fees for teams to use the platform.

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