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How do I request a payment from a team member?
Sarah Stocks avatar
Written by Sarah Stocks
Updated over 2 years ago

Login or create an account via https://app.teammo.com.au. Once you have created your team and added team members, you can collect payments.

1. In the menu, click the Payment Requests button. Then, click the + New Payment Request button.

2. On the payment request form, nominate how much money you need, the description, and due date.

You can divide a total amount between team members, or specify an amount per person. You can also change the amount requested for a specific individual (e.g. parent with two children in the team). For more details on this, read this article.

3. Select who needs to pay. You can customise the amount an individual needs to pay, and you can select players from across all teams in your account.

Screenshot of the team member list, where you select which team members need to make a payment

4. Confirm and send payment request. The selected team members will receive an SMS request to make a payment.

You can keep track of your payment requests from the Dashboard or Payment Requests page. When a team member pays, it will appear as 'Collected'.

You will receive funds in your bank account within 1-2 business days. For more information on this visit: http://help.teammo.com.au/en/articles/3530012-how-long-does-it-take-to-receive-payments-from-team-members

Please note: When collecting money from team members, a 1.9% + $0.20 transaction fee is applied on top of your payment request. For example, if you request $20 from each team member, they will each be charged $20.58. Teammo does not charge any other fees for teams to use the platform.


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Below is a short video demo of how to collect money from team members:

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