Occasionally leagues and associations need to issue refunds to teams throughout the season. These are the most common scenarios:
You charge match fees based on the number of players playing and a team has overpaid for the match.
It is the end of the season and a team has paid for their last match, but receives a forfeit.
Follow the steps below to issue a refund to a team:
Log in to your Teammo organisation account: https://dashboard.teammo.com.au/login
Locate the payment you need to refund. You can do this from the Teams page, or Match Payments page.
Click 'Refund Payment'.
Enter the amount you want to refund, then confirm.
The refund is processed. Funds are debited from your association bank account, and sent back to the card used to make the original payment. This can take 3-10 business days.
Refund reports can be downloaded from your Reports page.