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What happens when my game is cancelled or a forfeit / walkover occurs and I've already paid for the game via Teammo?
What happens when my game is cancelled or a forfeit / walkover occurs and I've already paid for the game via Teammo?
Sarah Stocks avatar
Written by Sarah Stocks
Updated over a week ago

We will always try to transfer your payment to your next unpaid game – unless there are no more games left. If this is the case, you will receive a refund.

Transfer payment to next game

Game payments will be automatically transferred to your next unpaid game if there is a forfeit/walkover or cancellation and your team has already paid.

The match that was paid for and had a forfeit or cancellation will show up as 'Transferred' and 'Forfeit/Cancellation' (see first match card below). Your next match will also show up as 'Paid' and 'Transferred' in your Teammo account (see second match card below).

Screenshot of match cards in Teammo, where the first match was forfeited, so the match payment was transferred to the following match

Refund game payment

If there are no more games remaining in the season, funds for the match payment will be refunded. We will liaise with your association to organise this refund. There is nothing you need to do.

Funds will be deposited back to the card that was used for the original purchase. This can take 3-10 business days.

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