For Team Managers & Organisers

Everything you need to know about managing your team's payments via Teammo

29 articles in this collection
Written by Sarah Stocks

Getting Started

I am unable to sign up

Written by Sarah Stocks
Updated over a week ago

Setting up a new team

Everything you need to know to get your team set up in Teammo

Written by Sarah Stocks
Updated over a week ago

What you need to do before collecting your first payment

You need to complete two steps before you can start requesting and receiving money from your team

Written by Sarah Stocks
Updated over a week ago

I have not received a verification code

Written by Sarah Stocks
Updated over a week ago

I'm trying to create an account, but I can't find my team in the dropdown

For those trying to create a new account or connect with your association via an existing account

Written by Sarah Stocks
Updated over a week ago

Match Payments to your Association

I need to pay for a game that occurred in the past

Written by Sarah Stocks
Updated over a week ago

I paid my match fee for a set number of players in advance, but more/less players are playing on the day.

What happens if you pay for too many players or not enough

Written by Sarah Stocks
Updated over a week ago

My team's match / fixture information is not correct in Teammo

Written by Sarah Stocks
Updated over a week ago

How does my association know that I've made a match payment through Teammo?

Written by Sarah Stocks
Updated over a week ago

What payment methods do you accept?

Quick answer: Visa and Mastercard debit and credit cards. Find out more about upcoming payment methods we are working on.

Written by Sarah Stocks
Updated over a week ago

Saving card details to your Teammo account

Written by Sarah Stocks
Updated over a week ago

Payment troubleshooting

If you're having issues making a payment, have a read through these tips

Written by Sarah Stocks
Updated over a week ago

Collecting Payments from Team Members

Do I have to use Teammo to collect money from team members/parents?

Written by Sarah Stocks
Updated over a week ago

How do I request a payment from a team member?

Written by Sarah Stocks
Updated over a week ago

Can I request different amounts from team members in the one payment request?

Written by Sarah Stocks
Updated over a week ago

Can I delete a payment request?

I sent a payment request to team members. Can I delete it?

Written by Sarah Stocks
Updated over a week ago

How long does it take to receive payments from team members?

Written by Sarah Stocks
Updated over a week ago

I play in the team that I manage. How do I make my payment?

Written by Sarah Stocks
Updated over a week ago

I have separated parents in the team I manage. How can I easily collect money from them for their child's fees?

Written by Sarah Stocks
Updated over a week ago

I have siblings in my team. How do I best manage payment requests from the same parent?

Written by Sarah Stocks
Updated over a week ago

Forfeits and Walkovers

How do I submit a forfeit / walkover?

Written by Sarah Stocks
Updated over a week ago

What happens when my game is cancelled or a forfeit / walkover occurs and I've already paid for the game via Teammo?

Written by Sarah Stocks
Updated over a week ago

Account Administration

How do I manage multiple teams in my account?

How to add another team to your Teammo account

Written by Sarah Stocks
Updated over a week ago

I need to change my association connection

If you have created an account without connecting to your association or you need to updated your connection, here's how to resolve this.

Written by Sarah Stocks
Updated over a week ago

How to add Teammo to your mobile home screen

If you are accessing Teammo frequently, you can add a link to your mobile phone's home screen

Written by Sarah Stocks
Updated over a week ago

I forgot my password

How to reset your Teammo account password

Written by Sarah Stocks
Updated over a week ago

I want to delete my Teammo account

Written by Sarah Stocks
Updated over a week ago

Pricing, Security, Terms & Conditions

How much does Teammo cost for my team to use?

Understand what it costs to use Teammo as a team

Written by Sarah Stocks
Updated over a week ago

How secure is Teammo?

Written by Sarah Stocks
Updated over a week ago